


FAQ
Question; How many sessions do I have to do?
Answer: We advise 2 sessions per week, this can be for example two morning sessions or one morning one afternoon.
Question: What is your policy on settling in period?
Answer: We work together with all our families and develop a plan that suites the individual child. The first two visits are free of charge.
Question: Can I do extra sessions if needed?
Answer: We do offer adhoc sessions depending on staff ratio, the more notice you can give the better to enable myself to accommodate whenever possible.
Question: How often do you invoice?
Answer: An invoice is sent to every parent at the end of every month.
Question: How do I pay my Invoice?
Answer: You can pay your invoice directly into ABC bank account.
Question: How much notice do I have to give if my child is leaving?
Answer: Preferably one month’s leaving notice, however, in unforeseen circumstances we can work together.
Question: Are all your staff Qualified?
Answer: All our staff hold a level 3 Early Years Child Care qualification.
Question: Do you have an open door policy?
Answer: We do have an open door policy; we work very closely with our families to achieve the highest standard of support for each child.
Question: Do you have a facebook page?
Answer: We do have a facbeook page that we use to show parents our activities and current topics etc
abc preschool culcheth.
Question: Do your prices change often?
Answer: We increase our prices in line with inflation once a year.
Question: Do you charge for snack?
Answer: Once children are in funding we charge £2.00 a week for snack, this helps us provide a good variation of fresh vegetables and fruit.
The FAQ page will be updated every term.